ILF Reference Division

2009 UnConference

August 7, 2009

Ball State University

Bracken Library

2000 W. University Ave.

Muncie, IN 47306

(765) 285-5277

 

Note: Attendees will be able to get a temporory usernames and passwords at the circulation desk in order to use the computers in BL009. Present a picture ID and conference badge to waive the $1 fee.

 

SCHEDULE

8:30 a.m. - 9:00 a.m.

Registration & Networking

Educational Resources Lower Level of Bracken Library

Beverages will be served

 

9:00 a.m. - 9:30 a.m.

Bracken Library room 082B

Opening Session: Overview of day’s discussions

May include up to four “lightning” talks.

 

9:45 a.m. - 10:45 a.m.

Bracken Library room 082B

Session #1

Meeting Patron's Needs for Basic Services

 

11:00 a.m. - 12:00 p.m.

Bracken Library room 082B

Session #2

Social Networking and Online Reference: Policy and Practice

 

12:00 p.m. - 1:15 p.m.

Art and Journalism Building Gallery (Northeast side of the 1st floor)

Lunch catered by Ball State University’s Catering Services

 

1:30 p.m. - 2:30 p.m.

Bracken Library room 082B 

Session #3

How Notre Dame "Ask A Librarian" Service Has Enhanced Service to Their Patrons [ PDF ]

 

2:30 p.m. - 2:45 p.m.

Educational Resources Lower Level of Bracken Library

Break with Snacks & Beverages

 

3:00 p.m. - 4:00 p.m.

Bracken Library room 082B

Session #4

Libraries, technology and unemployment, oh my

 

SPEAKERS

 

Social Networking and Online Reference: Policy and Practice

Danielle Acton

Information Services Librarian

Anderson Public Library

Discussion: Library policies concerning digital reference, library policies concerning social networking and blogs.

and Vincci Kwong

Head of Web Services & Reference Librarian

Indiana University South Bend

Discussion: Twitter and how different kinds of libraries are using it to promote their services.

 

Meeting Patron's Needs for Basic Services

Melissa Kiser

Information Technology Librarian

Allen County Public Library

Discussion: Some good, inexpensive Web resources for answering reference questions.

Discussion: Meeting patrons’ needs related to their unemployment issues.

 

Ask A Librarian Services: Its impact on Reference Services at the University of Notre Dame Libraries

Leslie Morgan

First Year Experience Librarian

University of Notre Dame

Discussion: How Notre Dame’s Ask A Librarian service has enhanced service to their patrons.

 

Libraries, technology and unemployment, oh my

Ellen Pitcher

Reference Librarian

Starke County Public Library

and Jerry Yarnetsky

Reference Librarian and Technology Specialist

Madison-Jefferson County Public Library

Discussion Topic: 

- Dealing with patrons who are unemployed, but lack the technological skills needed in today’s job market.